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Tag: Insurance Service Recognition

Agency Spotlight – Mike Campbell Insurance Agency

Mike Campbell Insurance Agency

Dedicated to Serving Your Home, Auto, Business, Life and Health Insurance Needs

Mike Campbell Insurance Agency Recognized for Insurance Excellence
“Geoffrey Campbell, Sherry Hamlin and Mike Campbell (l to r) are dedicated to service.”

Mike Campbell stands out in both his community and insurance because of his lifelong dedication to service. After serving his country in Vietnam, Mike earned a degree in Business from Lincoln Memorial University and spent 17 years in the banking industry. When offered the opportunity to purchase Clark Insurance Agency in 1992, Mike decided it was time for another challenge in his life. He purchased the agency from Mr. Clark with the goal of providing friendly, personal contact with his clients along with the service and advice they need.  It has been that motivation to serve his customers’ needs that has been a hallmark of the Mike Campbell Insurance Agency in Harrogate, Tennessee ever since.

In those 25 years, the Mike Campbell Insurance Agency has grown into a multi-line agency serving Claiborne, Campbell, Grainger, Hancock, Hawkins and Union Counties. They specialize in home, auto, business, life, and health insurance. Along with Mike, the dedicated staff includes agent Sherry Hamlin and agent Geoffrey Campbell.

Mike and his wife Emily are lifetime residents of Claiborne County. He states, “I cannot remember a time I was not involved in the community.” Mike serves as chairman of the 911 Board, member on the Arthur Shawanee Utility District board, and member of Midway Baptist Church.  Previously he served on the Claiborne County Hospital board of directors and as a Claiborne County Commissioner.

“My vision for Mike Campbell Insurance Agency is to remain a leader in the community by offering excellent customer service and expertise in our field,” says Mike.

Mike Campbell Insurance Agency is pleased to represent Farmers Mutual of Tennessee.  According to Mike, “FMT fills an important niche for our agency. The market they serve is very often ignored by the larger companies.”

FMT values our relationship with the Mike Campbell Insurance Agency and appreciate their service to their customers and the community. If you have insurance needs in the Harrogate area, please give the friendly folks at Mike Campbell Insurance Agency a call at (423)869-8699 or visit their website at www.mikecampbellinsuranceagency.com and give them the opportunity to answer your questions and meet your insurance needs.

 

Agency Spotlight – Roger Smith Agency

Recognized for Insurance Excellence

Roger Smith Agency

Roger Smith believes that the opportunity to make a living by taking care of others when they need it most is a ‘win-win’ situation. It is that attitude along with the simple philosophy of putting the customer first that motivated him to establish Roger Smith Agency in Waynesboro, Tennessee in 1987. In those 30 years, the Roger Smith Agency has grown into a multi-line agency serving Wayne and the surrounding counties of Decatur, Hardin, Lawrence, Lewis and Perry.

The Roger Smith Agency specializes in home and auto insurance, business insurance as well as life and health insurance and retirement planning. The dedicated staff of six, including a dedicated claims person, is trained in all lines to better understand and serve their customers’ needs. The staff members have a team approach for taking care of the customer and have developed a reputation for making the customer the number one priority by treating each person with respect and understanding. To ensure the best service for their customers, there is always a live voice – no voice mail. The agency is open Monday through Friday from 8:00 a.m. to 5:00 p.m. and Saturday by appointment; and does not close for lunch. Also, they have a dedicated website and after hour claims service.

Roger Smith is very involved in the Waynesboro community having served as president of the Rotary Club and Chamber of Commerce. Additionally, Roger is on the board of directors of two area non-profit foundations and several church fundraising committees.

“Over the next 5 years, I envision that our agency will continue to grow profitably and be able to enhance the lives that we touch with a peace of mind that they will be taken care of in the event of a loss,” says Roger.

Roger Smith Agency is excited to be able to represent Farmers Mutual of Tennessee. According to Roger, “FMT is an integral part of our agency. Their products are a great fit for our local community. It’s important to have a great relationship with a carrier, and we certainly can attest to the fact that FMT gives us that opportunity. We look forward to many years of representing such a wonderful company.”

FMT values our relationship with Roger Smith Agency and we appreciate their commitment to and focus on customers. If you have insurance needs in the Waynesboro area, please give the friendly folks at Roger Smith Agency a call at 931.722.5010 or visit their website at www.rogersmithagency.com and give them the opportunity to answer your questions and meet your insurance needs.

Agency Spotlight – V.R. Williams & Company

V.R. Williams: Focusing on Honesty, Integrity, Insurance

V.R. Williams & Company has been providing insurance service to customers in Winchester and Middle Tennessee since 1896. The agency has had only four owners since it was founded and is presently owned by Joe A. Hunt, Jr., who purchased it in 2001.

“My beginning in insurance is in my Blood,” according to Joe. “My father, Joe Hunt, Sr. is a strong 86 years old. He was a Regional Vice President handling several states in the South with service out of Charlotte, North Carolina.  My uncle Ray Wesson of High Point, North Carolina was a very successful independent agent and owner. I drew many thoughts and lessons from both of them.”

After Joe graduated from college, he took a position with Maryland Casualty and headed to Atlanta. Following a few corporate moves, Joe left the company and joined Allen Watson at General Insurance Underwriters. From there, Joe acquired several agency locations. Today, his focus is on V.R. Williams in Winchester.

“We will finish our second expansion in 11 years in June 2017. Currently, we serve our community with a wonderful staff of 25”, Joe proudly stated.

V.R. Williams & Company operates as a team under the leadership of Joe Hunt and works in three departments:  Personal Insurance; Business Insurance; and Life & Health Insurance. Each team is staffed with dedicated professionals who are fully trained in their area of expertise, and are licensed insurance agents through the Tennessee Department of Insurance. Additionally, many of their staff have attained and hold various professional insurance designations that are conferred, after completing rigorous courses of study and exams, by the insurance industry organization that represent their area of expertise.

V.R. Williams provides insurance service to assist individuals and families to safeguard what they feel is most important in their lives. The agency also provides insurance service and products to all segments of the business community, as well as governmental entities; and institutions throughout Middle Tennessee. We also provide service and products to several special programs that have unique insurance exposures and needs.

V.R. Williams is active in the local Chamber of Commerce and supports various charities and membership organizations. They also support local the fire department and law enforcement in their efforts to educate the community on the importance of fire safety and the danger of drugs in the community.

As their logo states V.R. Williams is guided by the principles of Honesty, Integrity, Insurance. They strive to deliver the best possible product at the most reasonable price to meet their customers’ insurance needs. While doing this, they work hard to make the customer experience as efficient, timely and pleasant as possible.

V.R. Williams & Company’s goal is to continue to grow and remain the same viable service-oriented organization that they have been for the past 120 years by continuing to serve the insurance needs of the Winchester community and the Middle Tennessee area.

For nearly 30 years, V.R. Williams has proudly represented Farmers Mutual of Tennessee. According to General Manager Ken Patterson, “FMT serves a niche by providing outstanding insurance coverage and price to our customers who match with their risk appetite.”

FMT values our long relationship with the wonderful, professional staff at V.R. Williams & Company. If you have insurance needs in the Winchester area, contact V.R. Williams at 931.967.2268 or visit their website at www.vrwilliams.com and allow them to take care of your needs.

Agency Spotlight – Sweetwater Insurance

Sweetwater Insurance Agency, Inc.

Focus on Family, Service and Integrity

Service is our Motto” has been the standard for Sweetwater Insurance Agency since its founding in 1887. In 1920, Sweetwater Insurance was purchased by Jack C. Oates, Sr. who brought Pilot Life Insurance to Tennessee from North Carolina.

In the late 1940’s Jack C. Oates, Jr. and Walter B. Lumsden, Jr. joined their father and father-in-law, respectively, in the Agency.  By then, Sweetwater Insurance had moved from their original Sweetwater Bank and Trust office to its current location at 118 West North Street in Sweetwater.  Harris Lovingood, Walter’s son-in-law, joined Sweetwater Insurance in 1976; and in 1987 Walter’s daughter, Lou Lovingood, joined the business.  A fourth generation joined the Agency in 2006 when Branham Lovingood joined the business his great–grandfather had purchased in 1920.

Sweetwater Insurance Agency circa 1920’s

While family members and staff have changed through the years, the same purpose of providing service with a high degree of integrity to their customers remains constant.  With a combined 82 plus years of experience, Sweetwater Insurance Agency meets the growing and changing needs of the Sweetwater community as well as Monroe County and the neighboring counties of Loudon, McMinn, Meigs and Roane.

Harris, Lou and Branham are service minded people. They know and understand the needs of the community because of their work throughout the community.  The Sweetwater Insurance family serves the community through their church, Kiwanis Club, Boy Scouts of America, Monroe County Chamber of Commerce (Charter Member), Monroe County Relay for Life, Sweetwater Merchant and Property Owners Association, City Boards as well as through coaching and sponsoring youth and high school athletic teams and various other service projects.

Having had a presence in the Sweetwater community for over 130 years and being an integral part of this community, the folks at Sweetwater Insurance have developed long and lasting relationships with customers who have become like family.  “It warms our hearts when a customer gets to the door, turns around and says, ‘Love you all’.  Yes, that’s how it is to live and work in a small and caring town,” says Lou Lovingood.

Branham Lovingood, Harris Lovingood and Lou Lovingood

Sweetwater Insurance automated in 1983 and has, since that time, continued to try to leverage technology to assist with enhancing the customer experience.  They rely on technology and appreciate it very much, but still believe that customers desire personal interaction and the face-to-face service offered by their agency.

For the past 32 years, Sweetwater Insurance Agency has partnered with Farmers Mutual of Tennessee.  According to Harris Lovingood, “Our relationship through those years has provided an excellent product for our customers.  FMT has grown and changed and that has enhanced our ability to provide better products and service to our mutual customers.  FMT is the kind of company that you can call, and when the phone is answered, the person on the other end usually will recognize your voice.  When calling FMT several years ago, Scott Kehne, FMT’s president at that time, answered the phone and immediately recognized my voice.  That’s the kind of personalized service we strive to offer our customers – recognition, affirmation and care!  We appreciate and are grateful for the long-term, stable partnership that we have with FMT.”

FMT values our relationship with Harris, Lou and Branham at Sweetwater Insurance and their family-friendly focus on customers. If you have insurance needs in the Sweetwater area, give Sweetwater Insurance a call at 423.337.5088 or visit their website at www.sweetwaterinsurance.com and give them the opportunity to take care of your insurance needs.